Over Mike’s 30+ year, exceptionally successful career, he has developed uniquely effective, long-proven methods and techniques designed to stabilize, increase, preserve and protect more successful cash flow for Miller, Ross & Goldman Clients. Unlike most competing commercial collection firms, Miller, Ross & Goldman consistently and dramatically increases our Clients’ cash flow from past-due A/R, while still bridging and elevating long-standing business relationships, when possible.

As a highly sought-after, commercial debt collection industry top-performer in his early career, Mike became frustrated with the cookie-cutter mentality and poorly developed strategies utilized by most commercial collection firms, including some of the industry’s biggest players. Many of the most commonly utilized, routine tactics were professionally unbecoming, often wholly inconsistent and even contrary to client reputations and business relationship considerations. The lack of a thorough and thoughtful analysis of each situation meant that the potential for a truly effective, fact-based, tactical approach too-often gave way to an immediately unproductive, often unnecessarily hostile and unproductive exchange. Consequently, so many potentially promising or long-standing business relationships that may have otherwise been justifiably redeemed, bridged, maintained or salvaged, were carelessly laid to waste. Mike simply could not abide by these unprofessional, short-sighted tactics, which still perpetuate today. Mike also had no desire to invest his professional aspirations in a career path lacking the core, and principled pursuit of “win-win” outcomes for good people on both sides of the equation.

So, in 2000, together with two highly experienced and like-minded industry colleagues, Mike launched Miller, Ross & Goldman with the goal of developing an operational framework based on timeless, core principles of fairness, honesty, integrity and unwavering professionalism. Over 25 years and now more than 5000 clients strong, Miller, Ross & Goldman has become a global industry leader, earning high praise and accolades from Fortune 500 companies to small businesses all over the U.S. and abroad. Our phenomenal, unmatched collections performance for our highly valued Clients has cemented long-standing business relationships with so many incredible people, whom we’re privileged to know and whose companies we’re honored to protect and serve.

Miller, Ross & Goldman is a proud member of the International Association of Commercial Collectors and is A+ rated and Accredited by the Better Business Bureau. Mike is also a proud member of The Commercial Law League Of America.

J. Mike Ross, Managing Partner